Petsecure pet insurance in Canada: the terms we could verify

Terms change. Check the insurer’s policy before buying.

The verified terms, in plain English

• Underwriter: Petline Insurance Company source
• Deductible type: one fixed annual deductible per policy period, rising as the pet ages source
• Reimbursement: starts at 80%; can drop to 70%, 60% or 50% after claims review source
• Annual limit: per condition and per accident: $1,000 (Secure 1), $2,500 (Secure 2), $5,000 (Secure 3), unlimited (Secure 4) source
• Waiting period: accidents: 48 hours source
• Waiting period: illness: 14 days source
• Waiting period: orthopedic: 6 months for cruciate ligament and intervertebral disc disease source
• Bilateral exclusion: paired body parts count as one condition for exclusions and limits source
• Exam fees covered: covered at the plan's reimbursement rate, including taxes source
• Curable pre-existing conditions: pre-existing conditions excluded; no curable-condition exception stated source
• Pays the vet directly: not standard; insurer can sometimes pay the vet directly in extenuating circumstances source
• Dental illness: annual dental limits $200 (Secure 1), $300 (Secure 2), $400 (Secure 3), $600 (Secure 4); dental waiting period 6 months source
• Wellness add-on: Secure 4 only; $450 or $350 listed, species not specified source
• How claims work: get claim form, pay vet in full, vet completes its section, send form by email, fax or mail; 6 months from treatment to claim source

What we could not verify

deductible options, hereditary conditions, multi-pet discount, provinces not covered, money-back period

Worked example (modelled)

The worst single bill our cost index models for a Golden Retriever in Calgary is about $16,200 (a modelled estimate from published fee data, not a quote).

• At 50% reimbursement the insurer would pay up to $8,100 and you would pay $8,100, plus your deductible.
• At 60% reimbursement the insurer would pay up to $9,720 and you would pay $6,480, plus your deductible.
• At 70% reimbursement the insurer would pay up to $11,340 and you would pay $4,860, plus your deductible.
• At 80% reimbursement the insurer would pay up to $12,960 and you would pay $3,240, plus your deductible.

Its verified annual limit is per condition and per accident: $1,000 (Secure 1), $2,500 (Secure 2), $5,000 (Secure 3), unlimited (Secure 4); a bill above it is yours.

Deductibles, exclusions and waiting periods change what is paid. Check the policy wording.

See how we make money. We are not an insurance broker and this is not advice.